Building Guidelines

For all personal couriers or food deliveries, you must meet the delivery person in the building lobby downstairs - for security, building policy does not allow delivery directly onto the floor. Please ensure the appropriate boxes are checked and a note is included in your delivery app settings.

If you are ordering catering for a meeting or event on premises, please: 

• Email facilities@orchestraco.com with at least 24 hours notice ahead of arrival. Please provide details on what you’ve ordered, ETA, what room/area the catering is to be served, and any other specifics on the set-up and what you need. 

• Donni and/or Evelio will help you receive the catering and get it set up appropriately. You or someone from your team should be available to assist throughout the duration of set-up as needed. 

• If you need help sourcing and ordering the catering, please also email facilities@orchestraco.com. 

Wi-Fi 

• Our office provides two separate Wi-Fi networks to ensure optimal performance, security, and ease of use for all staff and guests.

  • Orchestra Wi-Fi Network (only for Orchestra-provisioned devices/laptops): 

    • Name: Orchestra - Staff

    • Password: you will be automatically connected without a password

  • Guest Wi-Fi Network (for personal devices, guests, contractors): 

    • Name: Orchestra - Guest

    • Password: 195broadway26

Conference room tech 

• All conference rooms with video capabilities are equipped with Google Meet Hardware, which will automatically sync with any meetings booked in that room. Simply tap the touchscreen in the room to quickly join the meeting, or manually join the meeting by putting the meeting’s code in. 

• You can join a Google Meet meeting, Zoom meeting, or Cisco Webex meeting by selecting “Join Meeting” on the tablet. The Google Meet hardware also allows for phone calls, by selecting “call a phone”.

• If you need to use Microsoft Teams, you must join from a laptop. Please follow the steps outlined here. This will require the room to be down for 30 minutes prior to the meeting for setup.

Projector 

• The projector is located in the Team Lounge and available for use. If you need help reserving this space for a meeting with project capabilities, email facilities@orchestraco.com for support.

Tech Support  

• Email or Slack: techsupport@orchestraco.com (for work hours and non-urgent support outside of work hours), or /help in Slack. A service ticket will be created and addressed promptly.

Printers

• Our New York office is equipped with Xerox multifunction devices that offer printing, faxing and copying capabilities. These devices are located in the Printer & Office Supplies room.

• If you encounter any problems with printers, please contact techsupport@orchestraco.com. 

We have 23 phone booths for your use! For now, phone booths are first-come, first-served and should be used for calls and meetings. Once you’ve finished your meeting, please make the booth immediately available to others. Staying in a phone booth for solo work is not permitted.

• We invite everyone to take pride in our kitchens and cafe spaces, and share in a collective responsibility to keep them spotless! Please make yourself at home, AND leave each space better than you found it. 

• Do not leave trash or food waste on countertops. If you spill something, clean it up. Ask Alexia or Evelio for help if you need it (especially for any broken glass or other potentially dangerous messes). 

• Rinse and load used dishes and cutlery into the dishwashers. If the dishwashers are full, please leave used dishes in the sink and Evelio or Rick will load them when the cycle completes. Evelio and Rick will run and unload the dishwashers throughout the day. Please pay attention to signage. 

• Please label any personal food items with your first and last name and store in the shared fridges marked for staff. As of now, we do not have a pantry designated for nonperishable personal food storage, so please leave these items at your desk each day.

• Fridges will be cleaned out fully at every other Friday end of day. If you do not wish for something to be thrown away, please take it home!

• If you bring lunch in Tupperware, or bring any other dishes or glassware, please bring it home in a timely manner as we do not have space to store these items.

• If you notice anything is out of order or needs restocking, please email facilities@orchestraco.com.

• Orchestra is committed to promoting sustainability and minimizing its environmental impact. Designated recycling bins for paper, plastic and other recyclable materials are located throughout the space. Please ensure that non-recyclable waste is not placed in the recycling bins. 

• Minimize paper usage by opting for digital alternatives whenever possible. When printing is necessary, use double-sided printing and aim to conserve paper.

• Location: Lockers are on the Dey side of the office, directly across from where the Derris team sits

• Quantity: There are 48 lockers available

• How to Use: Each locker has instructions posted on how to set your own combination lock

• Availability: Lockers are first come, first served. We don’t have one for every person, so please use them as a shared space

• Intended Use: Lockers are for overnight storage only, not long-term or personal item accumulation

• Etiquette: Please be mindful of others by keeping your locker clean, clearing it out regularly, and not storing food or perishable items

• Orchestra is not liable for any loss or damage to items stored in lockers. Do not share locker combinations with others to maintain the security of your personal belongings. 

Need Help? If you run into trouble accessing your locker, Donni at the front desk is available to assist

We have 4 closets that are designated as sample closets for teams that house physical samples on behalf of clients (clothing, accessories, beauty products, etc.). Only designated team members working on these clients are permitted to access these spaces via key card entry. If you have a question about these brands, reach out to team leads!

• Wellness rooms are small, private, thoughtful spaces devoted to those who need time to themselves, whether for nursing parents, medical purposes, prayer, or a mental health break. 

• Nursing parents take priority. The Wellness Room is not a meeting room, phone booth, or place to work. No impromptu meetings, phone calls or hanging out. Even if The Wellness Room looks available, please be mindful that someone might need it for a last-minute wellness-related booking.

• Wellness rooms cannot be reserved through Robin. To reserve, please reach out to facilities@orchestraco.com.

Noise Levels 

• Our office is a collaborative environment. Please be aware of your surroundings and courteous toward those near you.

• The Library is a designated space for quiet, focused work. No calls or meetings are allowed. Ringers must be muted and headphones are required for audio. 

Pets 

• Pets are not permitted at Orchestra’s 195 Broadway office.

No Smoking

• Smoking of any kind; cigarettes, electronic cigarettes, vaping products, other tobacco, marijuana or similar products is not permitted in Orchestra’s space and the 195 Broadway building. 

Social Events + Conduct 

• Social events for employees and clients/guests are periodically held in the office. Attendance at these events is voluntary and does not constitute part of an employee’s work-related duties (unless it’s a client event and/or otherwise noted by management). 

• Alcoholic beverages may be available at these events for employees of legal drinking age. Employees who choose to drink alcohol must do so in a responsible and professional manner.

• For large events requiring room reservations or reconfiguration, catering, or additional materials, notify the Facilities team at least two weeks in advance. They will provide you with an events checklist to complete.